Account deletion
Accounts are optional and only used for Saved Builds. You can delete yours at any time from inside the Truss Builder app or on this website.
Open Login (or Saved Builds) in the Truss Builder app or on this website and sign in with the email and password for the account you want to delete.
On Saved Builds, scroll to the bottom and tap Delete my account…
Enter your password and tap Permanently delete, then confirm. Deletion happens immediately and cannot be undone.
Data is removed from our storage immediately. Routine hosting logs are short-lived and rotate automatically.
Quote requests and messages you already sent were emailed to our specialist and are kept as business records for your project. You can ask us to delete them, or remove a share link made without an account, using the contact form below. Drafts stored only on your device can be removed by clearing the app's storage or uninstalling it.
Send a message through the contact form on the How it works page with the subject “Delete my account” and the email address on the account. We will verify the request and delete the account and its data within 30 days, then confirm by email. See the privacy policy for more.